The Skills
for Leaders

Build Real Relationships
The leader actively listens and cares about others as humans
Create Clear Roles
The leader understands the work expected of them and the work expected of others
Offer Unfiltered Opinions
The leader creates an environment where colleagues feel safe to voice their opinions without holding back
Make Decisions
The leader drives robust discussions about the right topics and gets closure on decisions in a reasonable timeframe
Give and Get Feedback
The leader provides clear, direct, and caring feedback to colleagues and is open and receptive to receiving it

Create Strategy
The leader defines how the vision will be achieved and validates it when new information is available
Set Clear Goals
The leader identifies a clear, practical, and realistic approach to achieve their goals
Operationalize Strategy
The leader defines, prioritizes, and measures goals effectively
Collaborate
The leader takes appropriate time to build genuine buy-in with key stakeholders and is regarded as a dependable and trusted partner
Report with Data
The leader has accurate and timely reporting to measure progress against goals

Commit to Decisions
When the leader makes a decision, they stick with it instead of re-litigating or changing their mind
Hold People Accountable
The leader holds themselves and their colleagues accountable to their commitments
Run Effective Meetings
The leaders’ meetings are engaging, well-run, and address the most important topics
Communicate
The leader provides effective internal, upward, and downward communication
Drive Operating Cadence
The leader has a consistent, effective and sustainable rhythm of internal meetings, reporting, and operational systems

Scorecard

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