The Scorecard
for Teams

Person holding and reading a printed report or brochure with charts and text, sitting at a round glass table near a window with sunlight.

Get clear on what’s working and what needs improvement.


Culture

  1. Build Real Relationships

    Members actively listen to one another and care about each other as humans

  2. Set Clear Roles

    Individuals understand the work expected of them and the work expected of others

  3. Offer Unfiltered Opinions

    Members feel safe to voice their opinions without holding back

  4. Make Decisions

    The team engages in robust discussions about the right topics and gets closure on decisions in a reasonable timeframe

  5. Provide Direct Feedback

    The team provides clear, direct, and caring feedback to members of the team


Strategy

  1. Create Strategy

    The team defines how the vision will be achieved and validates it when new information is available

  2. Operationalize Strategy

    The team identifies a clear, practical, and realistic approach to achieve their goals

  3. Create Clear Goals

    The team defines, prioritizes, and measures goals effectively

  4. Collaborate

    The team effectively and reliably collaborates by getting buy-in with each other and pertinent cross-functional teammates

  5. Measure with Data

    The team has accurate and timely reporting to measure their progress against goals


Execution

  1. Commit to Decisions

    When the leader makes a decision, they stick with it instead of re-litigating or changing their mind

  2. Hold People Accountable

    The leader holds themselves and their colleagues accountable to their commitments

  3. Run Effective Meetings

    The leaders’ meetings are engaging, well-run, and address the most important topics

  4. Communicate

    The leader provides effective internal, upward, and downward communication

  5. Drive Operating Cadence

    The leader has a consistent and effective rhythm of internal meetings, reporting, and operational systems

Scorecard

The Clutch