The Scorecard
for Leaders

Person holding and pointing at a printed report with a pie chart, sitting at a glass-topped round table near a window with sunlight streaming in.

Leadership excellence is not about intentions — it's about impactful actions and measurable results.


Culture

  1. Build Real Relationships

    The leader actively listens and cares about others as humans

  2. Create Clear Roles

    The leader understands the work expected of them and the work expected of others

  3. Offer Unfiltered Opinions

    The leader creates an environment where colleagues feel safe to voice their opinions without holding back

  4. Make Decisions

    The leader drives robust discussions about the right topics and gets closure on decisions in a reasonable timeframe

  5. Provide Direct Feedback

    The leader provides clear, direct, and caring feedback to colleagues


Strategy

  1. Create Strategy

    The leader defines how the vision will be achieved and validates it when new information is available

  2. Set Clear Goals

    The leader identifies a clear, practical, and realistic approach to achieve their goals

  3. Operationalize Strategy

    The leader defines, prioritizes, and measures goals effectively

  4. Collaborate

    The leader gets buy-in with pertinent cross-functional partners and is considered a reliable teammate

  5. Report with Data

    The leader has accurate and timely reporting to measure progress against goals


Execution

  1. Commit to Decisions

    When the leader makes a decision, they stick with it instead of re-litigating or changing their mind

  2. Hold People Accountable

    The leader holds themselves and their colleagues accountable to their commitments

  3. Run Effective Meetings

    The leaders’ meetings are engaging, well-run, and address the most important topics

  4. Communicate

    The leader provides effective internal, upward, and downward communication

  5. Drive Operating Cadence

    The leader has a consistent and effective rhythm of internal meetings, reporting, and operational systems

Scorecard

The Clutch